Streamyx Cool Uni Pack

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This post is more like what you need to know in subscribing to Streamyx Cool Uni Pack based on my personal experience.

The Package

Why you should get this package ?

Very CHEAP. Compared to 4 Mbps Blockbuster Deals which is RM 160 per month, Streamyx Cool Uni Pack for 4 Mbps will only cost you RM 88 per month.
You’ll get a HP Netbook for FREE.
FREE router modem with WiFi.
NO Installation fee (save RM 88).
NO Activation fee (save RM 75).
Many more

FAQ (Mine)

You can read all the FAQ at Streamyx Cool Uni Pack official page. However, I would like to add my own FAQ:

Can I register more than 1 Streamyx account under 1 phone line ?

No, that’s not possible, 1 phone line = 1 Streamyx account

How much is it for new phone line installation fee ?

RM 30

Where can I check for HP Order status ?

https://h20497.www2.hp.com/os/simpleView.tcl

Where can I get the Web Order Number for HP Order Status ?

Call 1800-88-6998 during office hour and press 2.

I’m studying for A Level at UiTM, can I apply too ?

Yes

My household income is more than RM 5,000, can I still apply ?

Even though in the official FAQ, it is said that household income must be RM 5,000 or less, you can still try applying for it. Most TMPoint won’t ask for your household income figure.

Anymore tips ?

If you’re applying for 4 Mbps packages, if it’s possible, please make sure the contractor that is supposed to check your line came in the morning. Testing done during non peak hours would yield better result. If you’re not satisfied with the speed test done by him, try downloading something from big servers such as Rapidshare, Microsoft or Ubuntu. I did my own test in front of him even though he said my line cannot support 4 Mbps by downloading from Rapidshare and the result is totally different (I could achive 4 Mbps based on the average download speed), so, I just subscribe to it anyway.

FAQ (Lowyat.Net)

In addition, Unofficial FAQ from Lowyat.Net has also been very helpful to me (some formatting adjustments are made):

Can I upgrade from my existing Streamyx?

According to official TM response, it is possible to upgrade smoothly as long as the applicant is eligible. However as our experiences tell, it is not always possible.
Situation 1: The streamyx belongs to an eligible student’s name. Smooth upgrade is possible. No termination, no quarantine, no downtime. Conclusion: GOOD
Situation 2: The streamyx belongs to dad/mom/bro/sis/whoever who is not eligible. Upgrade may NOT possible.

What should I do if I fall into Situation 2?

Solution 1: Terminate both homeline and streamyx. Reapply both again using an eligible student’s name. You will lose your existing phone number but negligible downtime.
Solution 2: Terminate only Streamyx and wait for 30 days quarantine. Then, reapply. Estimated downtime: 1-2 month. Existing phone number unchanged.
Solution 3: Subscribe for another set of homeline and streamyx. You will then have 2 homeline.

What if the existing Streamyx has remaining contract months with TM?

If you fall into Situation 2, you will have to pay the penalty (remaining subscription fees) to terminate, before you can resubscribe Streamyx Cool Uni Pack. Your only possible option is to subscribe for an additional set of homeline and streamyx.

Does it matter if the existing homeline does not belong to the eligible student?

Not a problem. If the homeline isn’t yours, you need to provide photocopied IC and signature of the homeline owner on the application form.

Does early subscriber enjoy RM12 reduction of subscription fee?

All subscriber enjoy the new rate from 1st April 2010.

What is the Netbook model?

HP Mini 210-1073TU worth of RM1100 (MSRP)

What is the Netbook quota?

According to Bernama news, there are 100 000 netbook to be given away

When will this package end?

No one will know. First come first serve basis.

Are the mentioned subscription fee inclusive of monthly rental?

Yes

I upgraded to Streamyx Cool Uni Pack recently and I want to know its status

Check http://sams.tm.net.my/marketingcenter/search.asp

Hey, I went to xxx TMPoint and the staff told me something different from this FAQ

These FAQ are a compilation from real experiences from several members. No member or Lowyat.Net is responsible for any misinformation within this unofficial FAQ.

How do u get ur netbook?

HP either call u when is it u r free then HP will deliver to ur hse or send email to ur streamyx email or personal email to confirm the delivery date and correspondent address.

P/S: Every info here are based on the time it was written. It may have changed. If you have anymore question, I suggest asking in Lowyat.Net Streamyx Cool Uni Pack thread.